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Welcome to our Customer Support Center!

If you do not see what you are looking for- please click the contact us button and a member of our team will respond to your request. 

For after hours support please call 855-796-2729.

Account Management

The following resources are designed to help streamline your account management practices and set your business up for success. Click the links below to view and download these comprehensive guides. If you have any questions, please reach out to our support team.

Chargeback Management & Prevention

Accessing your Online Reporting Portal

Click the following links to view and download a comprehensive guide on how to access your online reporting portal. If you have any issues or questions please contact our support team. We will review all this information with you during your welcome training. 

FristView Log-In Guide- all merchants ID’s that begin with 832.

AccessOne Log-In Guide- all merchant ID that begin with 534, 519 or 498.

Helpful Guides and Best Practices

Click to view and download the following guides and best practices that are designed to help you better understand our resources and run your business as efficiently as possible. We are happy to review any of these with you if you have any questions.

PCI Compliance First American Payments (FAPS)

PCI Compliance Fiserv (First Data)

Card Present Transactions

Card Not Present Transactions

Levels of Credit Card Data

Processing High Volume Transactions